About the Customs and Excise Division

The Solomon Islands Customs and Excise Division (SICED) is one of the divisions under the Ministry of Finance and Treasury (MoFT).

The Solomon Islands Customs and Excise Division (SICED) is committed to maximising revenue, facilitating trade and protecting the border from the illegal movement of goods and people for the safety of the nation.

SICED ensures compliance with border related laws and administers a range of programs to assist local industries in contributing to economic growth.

The Solomon Islands economy depends on the continued improvement of trade and SICED plays a vital role in facilitating movement of legitimate international trade whilst identifying and responding to non-compliance with the laws of the Solomon Islands.

The Customs and Excise performs and enforces its mandatory functions according to the Customs and Excise Act Cap 121 (2003) and the Customs Valuation Act 2009.

Vision

The Customs and Excise Division to be a leading Customs Agency in the Pacific Region, serving the government and the people of Solomon Islands.

Mission

To effectively manage the Solomon Islands Borders by;

1. Collecting correct revenue for the Government,
2. Border Protection – Protecting our communities from prohibited/restricted goods and illegal movements,
3. Facilitating Trade and Travel

Our Services

REVENUE SECTOR

To assist manufacturers/importers/exporters to take advantage of new and existing opportunities in local and international markets, whilst ensuring that the revenue base of the Solomon Islands is preserved and voluntary compliance is encouraged.

Objective: To carry out the declaration and revenue collection process in the Customs

Business Centre in Honiara, Solomon Islands.

Sub Sector;

1. Long room (In gate)
2. Private Warehouse (PWH)

The Long Room (In gate) is where all import and export clearances are lodged for day-to-day business. They are responsible for carrying out various activities such as;

1. Receipting, Vetting, and Release Notes
2. Imports / Exports document checking
3. Cargo Examination
4. Tariff valuation, assessment, queries and amendment
5. Exemption Orders
6. Extracting of Monthly exchange rates
7. Refunds

PRIVATE WAREHOUSE (PWH) in charge of the;

1. General Bonded Warehouse
2. Excise on Tobacco, Cigarettes, Whisky, Spirits, and Beer
3. LP Gas
4. Petroleum/ Fuel
5. Duty Free
6. Auction and Public Tender

SAD CLEARANCE PROCESS;

• Importers/Exporters registered the Single Administrative Document (SAD)
• Vetting Officer assesses, receipts, and do selectivity (Yellow, Red, Blue, or Green)
• Long room/PWH officers check SAD and verify documents or refer for physical examination
• Cargo release if satisfied, or Detain and Seize Cargo if any discrepancies are found.

BORDER OPERATIONS SECTOR

To ensure that the Solomon Islands’ borders are kept safe and secure. Customs controls the movement of people and goods in and out of the country with minimum intervention to legitimate trade and travel.

• Services Provided by Customs at All Ports of Entry (at Both Seaports and Airports).

1. Clearance of Incoming and Outgoing vessels and aircraft:

• This service is provided and facilitated to a vessel and aircraft at each time it enters and departs the country.

1. Ships Rummages:

• Every vessel entering the country is subjected to a ship search.

1. Passenger and baggage checks, examination on arrival from overseas:

• All incoming passengers and baggage are subjected to physical examination upon arrival.
• This process is carried out basically to look for prohibited and restricted goods, undeclared items, etc.
• Commercial items that are subject to import duty and Goods tax.

1. Cargo check and Examination on imported and exported goods:

• All imported and exported cargo is subjected to physical examination. This is to ensure that the actual cargo is correct as is declared on the SAD (Single Administration Document) – Contain invoice.
• Check for prohibited, restricted, and undeclared goods. Verify the correct HS code number and value. Nature of the goods/items.

1. Processing of Time up goods to Kings warehouse (KWH) UCL:

• Time up goods to be physically moved from Ports or Airfreight, or Parcel post to the KWH and subjected to public tender if not cleared within a given period of one month.

1. Attendance to Deliveries (Extra Attendance):

• This service is provided to facilitate trade for the trading public in all fields of business operations and activities. This service is facilitated upon request by the clients for the continuation of the task after 4:30 pm. On weekdays, weekends, and public holidays.

1. Ships’ Duty on arriving foreign vessels

• This service is carried out by officers when a foreign vessel is in port, either at berth alongside the wharf or at anchorage. This service is purposely for Border protection, monitoring the movements of crews and locals (Stevedores, visitors) in and out of the ship. Ensure that no illegal trading activities is carried out.

1. Boarding of Ships

• This service is carried out on foreign vessels travelling coastwise within the country, especially on log vessels and cruise ships. This service is purposely for Border protection, Trade Facilitation, and revenue protection.

COMPLIANCE AND ENFORCEMENT SECTION

This sector plays a vital role in ensuring a high level of compliance, in terms of Trade Facilitation and Revenue Collection, ensuring that good compliance level by Traders and Companies.  They are;

• Responsible for monitoring companies and Traders’ compliance level,
• Do Post Audit, and submit final findings and provide sound advice to Traders and companies on findings.
• Field Audit regarding Regulations and Processes of Customs.
• Identify Errors where Traders and Companies might come across in terms of their Declarations.
• Continue to provide sound advice on Customs Regulations and Processes and guidance to companies and Brokers/agents.
• Enforcement section – Working in collaboration with other leading Border Agencies (Ministry of Police, Immigration and Bio Security) to address issues of breaching laws and looking into offences or company profiles.

REFORM AND SUPPORT SERVICES

1. ASYCUDA (Automated Systems for Customs Data) World System & ICT
2. Legal Services
3. Data & Statistics
4. Communication and Outreach Program/Awareness
5. Oversee Reform Activities
6. Report Compiling

CORPORATE SERVICES

The Human Resource Management team is responsible for a wide range of corporate activities across the Division. This includes:

• • Information Technology
  • Administration, Registry and Secretarial Services
  • Stores and Asset Management
  • Cleaning and Vehicle Services
  • Safety and Security
  • Structure and Establishment
  • Employment Conditions
  • Staffing and Recruitment
  • Staff Welfare and Recreation

INTEGRITY OFFICE

• SICED, through its Reform and Modernization work, has recently established an Integrity Office.
• For any Integrity Issues and complaints, the general public or any individual is encouraged to contact the Office of the Comptroller of Customs through the Integrity office via email: integrity@customs.gov.sb or by Telephone Number: +677 21271.

Essential Services

Licenses

• Obtain a License to Unload/Load at a Sufferance Wharf
• Obtain a Customs Clearing Agent/Brokers License
• Obtain a License for Small Craft

JNLP Application

• Connect Asycuda World

Documents and Links

 

Express Directory

Here you will find the direct contact details for relevant staff at the Customs and Excise Division. Please feel free to get in touch should you have any queries you wish to discuss.

Customs Section Contacts	Contact Details
General Enquiries	21060
Customs & Excise Comptroller	20488/20489
Customs ASYCUDA Helpdesk	20038
Custom Cashier	20277
Custom Airport	36224
Customs HR	28637
Integrity and Internal Audit	21271

 

Customs Outports

Sub-Offices/Outports	Telephone Numbers/Directories
Noro	61294 & 61097
Gizo	60698
Taro	63320
Lata	53006/7728788

 

Central Operation.

Office Sector	Telephone Directories
Central Operation	22191
Shipping	22877

 

Compliance and Enforcement,

Office Sector	Telephone Directories
National Manager – Compliance and Enforcement	22301
Compliance	30037
Enforcement	22486

 

Solomon Post Delivery Sub-Office

Office Sector	Telephone Directories
Solomon Post Delivery	22129/28860

 

Customs Bond Sub-Office

Office Sector	Telephone Directories
DHL Broker/Agent Customs Sub-Office	22393

SI Customs Offices & Locations

• Customs and Excise Division Head Office – Point Cruz, Commonwealth Street, Honiara, Solomon Islands.
• Compliance and Enforcement Office (PCA) – Panatina Plaza, East Honiara, Solomon Islands.
• Customs Airport Operation Office – Henderson Airport

Outports Offices and Locations

Western Province:

• Gizo, Noro, Munda, Kulitanai, Harapa and Kariki

Choiseul:

• Taro

Temotu Province:

• Lata