About the Office of the Ombudsman

The Office of the Ombudsman is an independent office established under Section 96 of the National Constitution, and has been in operation since 1981. As an administrative watchdog of the Government, it plays the oversight role of ensuring that the Government is fair when providing services to the people of the Solomon Islands.

Our Services

The Ombudsman is mandated under Section 97 (1) of the Constitution with the following core functions:

  1. Enquire into the conduct of prescribed offices / authorities in the exercise of their office or authority, or abuse thereof.
  2. Assist in the improvement of the practises and procedures of public bodies.
  3. Ensure the elimination of arbitrary and unfair decisions.

Apart from this, the Ombudsman is also mandated under section 97 (2) of the Constitution to perform other additional functions that the Parliament confers on him.

Essential Services

Government Complaints

Express Directory

Here you will find the direct contact details for relevant staff at the Office of the Ombudsman. Please feel free to get in touch should you have any queries you wish to discuss.

Ombudsman (+677) 21855 / 21856 EXT 3030
Director Legal Service (+677) 21855 / 21856 EXT 3045
Director Investigation (+677) 21855 / 21856 EXT 3032
Director Governance (+677) 21855 / 21856 EXT 3034
Chief Administration Officer (+677) 21855 / 21856 EXT 3037
Executive Personal Secretary (+677) 21855 / 21856 EXT 3043
Principle Training and Public Relation (+677) 21855 / 21856 EXT 3048
Legal Officer (+677) 21855 / 21856 EXT 3035
Receptionist (+677) 21855 / 21856 EXT 3050
Rapid Preliminary Assessment Officer (+677) 21855 / 21856 EXT 3038

Location

If you’re in the Solomon Islands and wish to visit us, our office location is provided below for your convenience. We look forward to welcoming you.

Physical Address
Office of the Ombudsman
Isaac Qoloni House, Mendana Avenue, Honiara,
Solomon Islands.
Mailing Address
P.O. Box 535, Honiara,
Solomon Islands.
Phone
21855 / 21856
Fax
28626
Email
oosi@ombudsman.gov.sb
Opening Hours
Monday-Friday 8am-4:30pm
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