A two-week training designed and organised by Seif Ples with the support of the PNG Child Fund for the Seif Ples Hotline staff and volunteers was successfully concluded last week.
The eight modules covered during the training have been developed to train Seif Ples staff and volunteers who support the work of the SAFENET Hotline on the Minimum Standards and Guidelines and how these should inform and be applied across their work.
After completing the training, Seif Ples staff and volunteers should be equipped with the following:
According to the trainers, the Seif Ples staff and volunteers are now equipped with the necessary skills and knowledge to provide immediate and professional support and service through telephone skills and etiquette, apply a survivor-centred approach through psychological first aid, referrals, and information regarding the SAFENET response to survivors of domestic violence, gender-based violence, and child abuse.
The development of the SAFENET Hotline 132 Minimum Standards and Guidelines has been made possible through generous technical and financial support from Child Fund Australia and Child Fund New Zealand.
RSIPF Press